Our services as your PC emergency service in Berlin
As your PC emergency call center in Berlin, ComputerBUTLER offers fast and effective help. Our 35+ technicians are on duty to get your IT up and running again. Thousands of emergencies successfully resolved.

Fast on-site assistance throughout Berlin
Once you have contacted us, one of our experienced technicians will be at your company as soon as possible.

Error analysis & troubleshooting
We carry out a systematic diagnosis to quickly identify and eliminate the cause of the emergency.

Server emergency service
We specialize in the recovery of failed Windows servers and other critical infrastructure components.

Data recovery & restoration
In the event of data loss due to a hardware defect, we immediately initiate data recovery measures.

Network emergency service
We analyze and fix problems with your network infrastructure, such as failed switches, routers or firewalls.

Provision of loan hardware
To minimize your downtime, we can quickly provide you with replacement hardware if required.
Why ComputerBUTLER is your PC emergency service in Berlin?
We are there when you need us most. With our experience, our large team of technicians and our local presence in Berlin, we are your reliable savior in an IT emergency. Put your trust in 20 years of experience.

Fast response times
We know that every minute counts in an emergency. That’s why we prioritize emergency operations and get to you as quickly as possible.

Experienced & solution-oriented technicians
Our technicians have seen almost every IT problem and remain calm and find a solution even in stressful situations.

Focus on business customers
We understand the urgency and business impact of IT failures and act accordingly.

Comprehensive know-how
Our team covers a broad spectrum — from servers and networks to IT security — and can therefore handle most emergencies competently.

Transparent & fair billing
Even in an emergency, we work with transparent hourly rates and inform you of the expected costs.

A partner you can rely on
With us, you have a reliable partner at your side that you can contact at any time in an emergency.
Fair & transparent prices
IT support on site in Berlin
from 89€ / hour (excl. journey within Berlin, first hour)
Remote support / remote maintenance
from 22,25 € (billing every 15 minutes)
IT support (flat rate)
from 29€ / month per workstation (details on request)
For larger projects or individual requirements, we will be happy to provide you with a customized fixed-price offer after a free initial consultation and needs analysis. So you always know exactly what you can expect.
Do you have an IT emergency in your Berlin company?
A sudden server failure, a network problem or a critical computer defect can paralyze your entire business operations. As your PC emergency service in Berlin, we understand the urgency and respond immediately.
Your server is down and nothing works anymore?
A server failure is the worst-case scenario for many companies. We specialize in the rapid analysis and rectification of server problems.
The company network is completely offline?
Modern working is impossible without a network connection. Our emergency service will immediately start troubleshooting.
Have you caught ransomware or a virus?
A security incident requires immediate and professional action to limit the damage and secure the systems.
An important workstation PC is defective?
If a key employee’s computer breaks down, help is needed quickly so as not to jeopardize productivity.
How easy it is to work with us
1. contact & analysis
2. proposed solution & offer
3. implementation & support
What our customers say
Finally, IT that simply works.
The best support we have ever had — fast, competent and human.
From brake pad to growth engine — our IT is unrecognizable.
Direct contact to ComputerBUTLER
Phone: +49 30 9940 4557 0
Our service times:
Monday — Friday: 09:00 — 18:00
Emergency support for contract customers: 24/7