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Our ser­vice con­tracts for your com­pa­ny in Ber­lin

Com­pu­ter­BUT­LER offers fle­xi­ble and modu­lar ser­vice con­tracts for Ber­lin-based com­pa­nies. Our 35+ experts secu­re your IT. Over 500 com­pa­nies rely on our con­trac­tual­ly secu­red ser­vices.

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Com­pre­hen­si­ve IT sup­port & help­desk

Our ser­vice con­tracts include fast and com­pe­tent sup­port for your employees, remo­te­ly and on site.

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Proac­ti­ve main­ten­an­ce & sys­tem care

Regu­lar, plan­ned main­ten­an­ce work on your IT infra­struc­tu­re to pre­vent faults is an inte­gral part of the con­tract.

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Moni­to­ring & sys­tem moni­to­ring

We moni­tor your cri­ti­cal sys­tems around the clock to detect pro­blems at an ear­ly stage and take proac­ti­ve action.

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IT secu­ri­ty manage­ment

Ser­vices such as patch manage­ment, back­up moni­to­ring and sup­port for your fire­wall are inte­gra­ted into our ser­vice con­tracts.

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Gua­ran­teed respon­se times (SLAs)

We work with you to defi­ne clear ser­vice level agree­ments that gua­ran­tee you a rapid respon­se in the event of a fault.

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Regu­lar report­ing & con­sul­ting

You recei­ve trans­pa­rent reports on the sta­tus of your IT and our ser­vices as well as regu­lar stra­te­gic advice.

Why a ser­vice con­tract with Com­pu­ter­BUT­LER in Ber­lin?

We offer you a genui­ne IT part­ner­ship based on trans­pa­ren­cy, relia­bi­li­ty and pre­dic­ta­bi­li­ty. With a ser­vice con­tract from us, your IT in Ber­lin is in the best hands. You can rely on 20 years of expe­ri­ence.

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Maxi­mum bud­get secu­ri­ty

Thanks to a fixed month­ly flat rate, you have your IT cos­ts ful­ly under con­trol at all times and avo­id unp­lea­sant sur­pri­ses.

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Mini­miza­ti­on of down­ti­mes

The focus on proac­ti­ve main­ten­an­ce in our ser­vice con­tracts redu­ces the num­ber of faults and increa­ses sys­tem sta­bi­li­ty.

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Plan­nable ser­vice qua­li­ty

Defi­ned SLAs give you the secu­ri­ty of recei­ving fast and gua­ran­teed qua­li­ty sup­port when you need it.

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Focus on your core busi­ness

Lea­ve the respon­si­bi­li­ty for your IT to us and con­cen­tra­te your resour­ces on your value-adding acti­vi­ties.

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Indi­vi­du­al­ly cus­to­mizable con­tract modu­les

We put tog­e­ther a ser­vice con­tract packa­ge that is pre­cis­e­ly tail­o­red to the needs and size of your Ber­lin com­pa­ny.

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Long-term & relia­ble part­ner­ship

A ser­vice con­tract is the basis for a long-term and trus­ting col­la­bo­ra­ti­on with your IT part­ner in Ber­lin.

Fair & trans­pa­rent pri­ces — your IT runs. You work.

No hid­den cos­ts, no sur­pri­ses. We belie­ve in clear announce­ments so that you have plan­ning secu­ri­ty for your com­pa­ny right from the start.
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Mana­ged work­sta­tion (flat rate)

from 49€ / month (per PC/Mac, incl. moni­to­ring & sup­port)

Mana­ged ser­ver (flat rate)

from 149€ / month (per ser­ver, incl. main­ten­an­ce & back­up)

Mana­ged Secu­ri­ty (add-on)

from 19€ / month per work­sta­tion (End­point Secu­ri­ty & more)

For com­ple­te sup­port of your IT infra­struc­tu­re, we will be hap­py to pro­vi­de you with an indi­vi­du­al flat-rate offer after a free initi­al con­sul­ta­ti­on and a detail­ed needs ana­ly­sis. Abso­lu­te cost con­trol and no sur­pri­ses — gua­ran­teed.

Is your online store in Ber­lin an iso­la­ted island?

Suc­cessful and sca­lable online retail requi­res seam­less e‑commerce inte­gra­ti­on into your exis­ting IT land­scape. Manu­al pro­ces­ses are pro­ne to errors and slow down your growth. We are your part­ner in Ber­lin for this task.

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Manu­al trans­fer of orders?

Typ­ing order data from the store into your mer­chan­di­se manage­ment or ERP sys­tem takes time and leads to errors.

Stocks are not syn­chro­ni­zed?

Wit­hout auto­ma­tic syn­chro­niza­ti­on, it can hap­pen that you sell items in the store that are alre­a­dy out of stock.

Cus­to­mer and pro­duct data are not con­sis­tent?

Dupli­ca­te main­ten­an­ce of cus­to­mer data or pro­duct infor­ma­ti­on in the store and in the CRM/PIM sys­tem is inef­fi­ci­ent and error-pro­ne.

Ship­ping pro­ces­ses are not auto­ma­ted?

The manu­al trans­mis­si­on of ship­ping data to your logi­stics part­ners slows down ship­ping and pre­vents the auto­ma­tic trans­mis­si­on of track­ing infor­ma­ti­on.

How easy it is to work with us

Our cle­ar­ly defi­ned pro­cess ensu­res trans­pa­ren­cy and first-class results in every col­la­bo­ra­ti­on.
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1. cont­act & ana­ly­sis

You get in touch, we lis­ten and tog­e­ther we ana­ly­ze your cur­rent IT needs and your goals.

2. pro­po­sed solu­ti­on & offer

Based on the ana­ly­sis, we deve­lop a cus­to­mi­zed con­cept and pro­vi­de you with a trans­pa­rent offer.

3. imple­men­ta­ti­on & sup­port

We imple­ment the solu­ti­on pro­fes­sio­nal­ly and then pro­vi­de you with ongo­ing sup­port and main­ten­an­ce.

What our cus­to­mers say

Trust is good, con­vin­ced cus­to­mers are bet­ter. Read what com­pa­nies say about Com­pu­ter­BUT­LER.

The best insu­rance for our busi­ness ope­ra­ti­ons.

Our IT cos­ts used to be an unpre­dic­ta­ble rou­lette — some­ti­mes not­hing for months, then sud­den­ly a huge bill for an emer­gen­cy repair. Sin­ce we star­ted using ComputerBUTLER’s mana­ged ser­vices, this has chan­ged com­ple­te­ly. For a fixed month­ly fee, we not only have abso­lu­te plan­ning secu­ri­ty in our bud­get, but abo­ve all the cer­tain­ty that our sys­tems are moni­to­red and main­tai­ned around the clock. No more nasty sur­pri­ses. I sleep much bet­ter at night becau­se I know that our IT is sim­ply run­ning.
Andre­as Mei­er, Part­ner, Mei­er & Part­ner Steu­er­be­ra­tungs­ge­sell­schaft

Com­pu­ter­BUT­LER mana­ges our IT so that we can mana­ge our busi­ness.

Our best employees were con­stant­ly busy sol­ving IT pro­blems ins­tead of con­cen­t­ra­ting on their actu­al pro­jects. This slo­wed us down enorm­ously. With ComputerBUTLER’s Mana­ged Ser­vices, we’­ve taken that bur­den off our should­ers com­ple­te­ly. Their team proac­tively takes care of ever­y­thing in the back­ground, from updates to secu­ri­ty. We don’t was­te any more time with IT odds and ends. Our employees can focus 100 % on our cus­to­mers, and we as mana­gers final­ly have our heads free for stra­te­gic decis­i­ons.
Lau­ra Schnei­der, Crea­ti­ve Direc­tor, Pul­se Crea­ti­ve GmbH

We now have an enti­re IT depart­ment for a frac­tion of the pri­ce.

As a gro­wing com­pa­ny, we quick­ly rea­ched the limits of our inter­nal IT exper­ti­se. ComputerBUTLER’s mana­ged ser­vices were the per­fect solu­ti­on. We now not only have a help­desk for day-to-day issues, but access to a who­le team of net­work, cloud and secu­ri­ty spe­cia­lists — wit­hout having to hire expen­si­ve staff. Whe­ther a new employee starts or a com­plex ser­ver pro­blem ari­ses, ever­y­thing is sol­ved pro­fes­sio­nal­ly from a sin­gle source. This gives us the fle­xi­bi­li­ty and tech­ni­cal power to con­ti­nue gro­wing.
Tho­mas Klein, Ope­ra­ti­ons Mana­ger, Klein & Co. Han­dels-GmbH

    Direct cont­act to Com­pu­ter­BUT­LER

    Would you pre­fer to cont­act us direct­ly or do you have an urgent request? Here are our cont­act details:
    Pho­ne: +49 30 9940 4557 0

    Our ser­vice times:

    Mon­day — Fri­day: 09:00 — 18:00
    Emer­gen­cy sup­port for con­tract cus­to­mers: 24/7

    Talk to us!

    Request your free and non-bin­ding initi­al con­sul­ta­ti­on now. We look for­ward to get­ting to know you and your com­pa­ny.
    Cont­act Form Com­pu­ter­BUT­LER Stan­dard