Server-Down Instant Diagnosis (Remote)
Server down? Complete standstill? ComputerBUTLER initiates immediate diagnostics — remotely & without wasting time!
A failed server often means a complete shutdown for your company: no e‑mails, no access to important data, no functioning applications. In this critical situation, every minute counts. Our specialized “Server-down instant diagnosis” service via remote maintenance aims to identify the cause of the failure as quickly as possible and initiate the first steps towards recovery.
What our server emergency diagnostics can do for you:**
- Prioritized express response: Server failures are our top priority. We immediately switch to your environment remotely.
- In-depth error analysis: Our server experts systematically check all relevant components (hardware indicators via remote tools, operating system, network connections, services, log files).
- Clear identification of causes: We will explain what caused the server failure in a comprehensible manner.
- Immediate recommendations for action & first measures: You will receive a clear assessment and we will initiate initial recovery attempts or workarounds, if remotely possible and within the time frame.
🔧 Our focus for server-down instant diagnostics:
- Identification of hardware problems (as far as remotely possible).
- Analysis of operating system errors or boot problems.
- Checking critical server services (e.g. databases, web server, mail server).
- Network connectivity checks to the server.
- Analysis of security incidents as a possible cause.
- Check for resource bottlenecks (CPU, RAM, storage space).
Your fair price for rapid clarity in the event of server failure:
The comprehensive Server down Immediate diagnosis via remote maintenance (up to 45 minutes of intensive analysis and initial measures) for a fixed price of only 119€ (plus VAT). This price includes a detailed error analysis and clear recommendations for action. For the subsequent, often more extensive troubleshooting or recovery, we will provide you with a separate, transparent quote or bill you according to your hourly quota.
This is how we shed light on your server problem:
- Urgent message: Inform us immediately about your server failure by phone, chat or emergency form.
- Secure remote access: If possible (e.g. via management interfaces or a functioning client in the network), you allow us access.
- Expert analysis: Our server specialists immediately begin systematic troubleshooting.
- Diagnosis & action plan: You will receive a clear diagnosis and a plan for the next steps towards full recovery.
Availability of our server emergency team:
Our diagnostics team is regularly available from Monday to Friday, 8:00 to 18:00.
Server failure outside business hours? Please contact us! We will immediately check our emergency capacities for server emergencies.
Note: The options for remote diagnostics in the event of a complete server failure may be limited. Functioning Internet access and, if necessary, remote management tools (iLO, iDRAC etc.) are advantageous. An on-site visit (to be ordered separately) may be unavoidable.
Or call our emergency hotline: +49 30 9940 45570
Original price was: € 149,00.€ 119,00Current price is: € 119,00.
excl. VAT plus. Shipping costs