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IT emer­gen­cy express dia­gno­stics (remo­te)


IT alarm level red? Com­pu­ter­BUT­LER Express Dia­gno­sis finds the cau­se — quick­ly & remo­te­ly!

Is your IT sys­tem acting up, but you don’t know exact­ly what the pro­blem is? Whe­ther it’s mys­te­rious error mes­sa­ges, sud­den sys­tem slow­downs or inex­pli­ca­ble fail­ures — in an IT emer­gen­cy, a quick and pre­cise dia­gno­sis is the first step towards a solu­ti­on. With our IT emer­gen­cy express dia­gno­sis via remo­te main­ten­an­ce our experts uner­rin­gly track down the source of the fault.

What our express dia­gno­stics can do for you:**

  • Light­ning-fast respon­se: We will con­nect to your sys­tem remo­te­ly within a very short time of recei­ving your mes­sa­ge.
  • Sys­te­ma­tic trou­ble­shoo­ting: Our expe­ri­en­ced tech­ni­ci­ans take a metho­di­cal approach to iso­la­ting the cau­se of the pro­blem — whe­ther hard­ware, soft­ware or net­work.
  • Under­stan­da­ble ana­ly­sis: We explain the dia­gno­stic results to you cle­ar­ly and com­pre­hen­si­bly, wit­hout tech­ni­cal jar­gon.
  • Con­cre­te recom­men­da­ti­ons for action: You recei­ve a clear assess­ment of the situa­ti­on and well-foun­ded recom­men­da­ti­ons for the next steps to rec­ti­fy the fault.

When is our IT emer­gen­cy express dia­gno­sis the right choice?

  • In the event of unclear or com­plex IT faults who­se cau­se is not imme­dia­te­ly appa­rent.
  • If seve­ral sys­tems or appli­ca­ti­ons cau­se pro­blems at the same time.
  • For recur­ring faults that have not yet been per­ma­nent­ly resol­ved.
  • To quick­ly obtain a pro­fes­sio­nal assess­ment of the situa­ti­on and the neces­sa­ry repair work.
  • If you would like an inde­pen­dent second opi­ni­on on an exis­ting IT pro­blem.

Your fair pri­ce for cla­ri­ty in an emer­gen­cy:

The com­pre­hen­si­ve IT emer­gen­cy express dia­gno­sis via remo­te main­ten­an­ce (up to 45 minu­tes) for a fixed pri­ce of only 119€ (plus VAT). This pri­ce includes a detail­ed fault ana­ly­sis and clear recom­men­da­ti­ons for action. For the sub­se­quent trou­ble­shoo­ting (if desi­red and not pos­si­ble as part of the dia­gno­sis), we will pro­vi­de you with a sepa­ra­te, trans­pa­rent offer or bill you accor­ding to your hour­ly quo­ta.

The pro­ce­du­re — your way to a quick dia­gno­sis:

  1. Emer­gen­cy mes­sa­ge: Cont­act us urgen­tly by pho­ne, chat or emer­gen­cy form.
  2. Secu­re remo­te access: They allow us encrypt­ed access to your sys­tem.
  3. In-depth ana­ly­sis: Our experts car­ry out a detail­ed inves­ti­ga­ti­on to iden­ti­fy the source of the fault.
  4. Plain text report & recom­men­da­ti­on: You will recei­ve a com­pre­hen­si­ble sum­ma­ry of the dia­gno­sis and con­cre­te sug­ges­ti­ons for solu­ti­ons.

Avai­la­bi­li­ty of our dia­gno­stics team:

Our Express Dia­gno­stic Ser­vice is regu­lar­ly available from Mon­day to Fri­day, 8:00 to 18:00.

Urgent emer­gen­cy out­side busi­ness hours? Cont­act us — we will check our emer­gen­cy capa­ci­ties for a prompt dia­gno­sis!

Note: A func­tio­ning Inter­net con­nec­tion is requi­red on your affec­ted sys­tem for remo­te main­ten­an­ce.

Or call direct­ly for quick help: +49 30 9940 45570

computerbutler business emergencies express help e13a69c8

Ori­gi­nal pri­ce was: € 149,00.Cur­rent pri­ce is: € 119,00.

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