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Sup­port con­tin­gents

Fle­xi­ble IT sup­port on demand — your hours, your pace

Buy IT sup­port hours in advan­ce and use them fle­xi­bly when­ever you need sup­port. Our sup­port con­tin­gents offer you pre­dic­ta­ble IT cos­ts and gua­ran­teed avai­la­bi­li­ty of our experts.
This is how it works:
  • Advan­ce purcha­se with bonus — The big­ger the packa­ge, the more free hours
  • Valid for 12 months — Use your hours when you want
  • Bil­led to the minu­te — You only pay for what you actual­ly use
  • Available imme­dia­te­ly — No wai­ting times for sup­port requests
Per­fect for:
  • Pro­ject-based com­pa­nies with fluc­tua­ting IT requi­re­ments
  • SMEs wit­hout their own IT depart­ment for spon­ta­neous sup­port
  • Deve­lo­p­ment teams who need addi­tio­nal exper­ti­se
  • Sea­so­nal Busi­nesses with dif­fe­rent sup­port requi­re­ments
Bonus hours included —

If you purcha­se a lar­ger con­tin­gent, you will auto­ma­ti­cal­ly recei­ve addi­tio­nal free hours on top!

Can’t find what you’­re loo­king for? Brow­se through our spe­cia­li­zed cate­go­ries or Cont­act us us for an indi­vi­du­al con­sul­ta­ti­on.


15h Mac Pro­fes­sio­nal con­tin­gent Apple spe­cia­list (13h pay + 2h FREE)

Maxi­mum Apple exper­ti­se in a packa­ge: Get 15 hours of sup­port from our cer­ti­fied Apple spe­cia­lists for just €1,677 ins­tead of €1,935 (plus VAT) — you only pay for 13 hours and save over 13%! Ide­al for deman­ding Mac envi­ron­ments.

8h Apple Busi­ness con­tin­gent spe­cia­list sup­port (7h pay + 1h FREE)

Effi­ci­ent sup­port for your Apple-based busi­ness: Get 8 hours of spe­cia­list sup­port for just €903 ins­tead of €1,032 (plus VAT) — you only pay for 7 hours and save over 12%! Per­fect for SMEs.

5h Mac Star­ter allot­ment Apple Sup­port Spe­cia­list (4h pay + 1h FREE)

The per­fect intro­duc­tion to pro­fes­sio­nal Apple sup­port: 5 hours of help from spe­cia­lists for only €516 ins­tead of €645 (plus VAT) — you only pay for 4 hours and save 20%! Ide­al for pri­va­te users and small set­ups.

40h Enter­pri­se = buy 36h + 4h FREE

Com­pre­hen­si­ve sup­port for your ser­ver & IT infra­struc­tu­re: Get 40 hours of expert sup­port for just €4,644 ins­tead of €5,160 (plus VAT) — you only pay for 36 hours and save 10%! Ide­al for com­plex sys­tems.

10h Busi­ness = buy 9h + 1h FREE

The smart sup­port for your busi­ness work­sta­tions: Get 10 hours of fle­xi­ble PC/Mac sup­port for just €801 ins­tead of €890 (plus VAT) — you only pay for 9 hours and save 10%! Ide­al for SMEs.

5h Star­ter = buy 4h + 1h FREE

Fast PC/Mac help when you need it: 5 hours of fle­xi­ble work­sta­tion sup­port for just €356 ins­tead of €445 (plus VAT) — you only pay for 4 hours and save 20%! Per­fect for smal­ler issues.

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