Your servers are the critical, beating heart of your entire IT infrastructure. They store your most valuable data and run your most important applications. A failure is digital cardiac arrest. As your specialized partner for professional server service in Berlin, we act as your “heartbeat monitor”. We proactively monitor and maintain your servers to ensure maximum availability and keep the pulse of your business running.
You just hope everything goes well. There is no continuous monitoring. Security updates are only applied sporadically. And there is no clear contingency plan in the event of an outage. This reactive approach is a huge risk that can lead to catastrophic data loss and expensive downtime. You need a proactive guardian.
We don't wait for the alarm. Our monitoring systems monitor the health and performance values of your servers around the clock. We detect critical conditions such as a full hard drive, high CPU load or a service failure before they become a noticeable problem for your employees.
We keep your systems healthy and safe. Our service includes the planned and controlled installation of important security updates for the operating system and central applications. We carry out regular maintenance work to optimize performance and ensure long-term stability.
A backup is only good if the restore works. Not only do we implement a reliable backup strategy for your servers, we also regularly check the consistency of backups and perform test restores. We ensure that your life insurance actually pays out in an emergency.
Our primary goal is to reduce your server downtime to an absolute minimum. We ensure the continuity of your business operations through proactive maintenance, fast response times in the event of a fault and, if desired, the installation of redundant, highly available systems.
Servers are a prime target for cyberattacks. Through consistent and timely patch management, hardening of the operating system and management of firewalls, we minimize the attack surface and protect your servers and the company data on them.
If, despite all precautions, a malfunction occurs, our team of experienced and certified system administrators in Berlin is at your side. We immediately begin systematic error analysis and work on restoring operations with the highest priority.
Proactive means that we do not react until you report an outage to us. Our automated systems constantly monitor hundreds of parameters on your servers (e.g. CPU utilization, free disk space, status of services, hardware sensors). If a predefined threshold is exceeded (e.g. “hard drive 90% full”), a ticket is automatically created for one of our technicians. This can often fix the problem before it even becomes noticeable to your users.
Security-critical updates (“patches”) should be installed as soon as possible after they are released by the manufacturer, often within days. Major function updates or service packs are usually installed on a monthly or quarterly basis in a planned maintenance window (e.g. on weekends) to ensure compatibility and not to disrupt operations.
On the contrary. Especially when your entire company depends on a single server, its failure is even more catastrophic. A professional server service is the best and most economical insurance against this “single point of failure” risk. The cost of the contract is a fraction of the cost of a single day of lost production.
Monday - Friday: 9:00 a.m. - 6:00 p.m
Emergency support for contract customers: 24/7