IT services & support
Maintenance and support
Our dedicated support team provides fast and effective solutions to any technical challenges to ensure your IT systems run smoothly.
We carry out regular maintenance work to optimize system performance and minimize downtime. Our support includes both onsite and remote services to respond flexibly to all needs.
IT procurement
Comprehensive support in the procurement of IT hardware and software. We ensure that you receive high-quality and cost-effective technology solutions that meet your requirements.
Server infrastructure
Development and implementation of customized server solutions, from local installations to complex, hybrid and cloud-based infrastructures. Regular maintenance and updates are an integral part of our service offering to ensure optimal performance and security.
Centralized IT
Optimizing efficiency by centralizing IT management activities. This includes the central management of networks, data and applications, which improves security and management efficiency.
Active Directory & LDAP Management
Efficient management of user identities and access rights through services for Active Directory and Lightweight Directory Access Protocol (LDAP).
IT Support & Managed Services
Our professional IT support and comprehensive managed services ensure the smooth operation of your IT infrastructure. With a structured, ITIL-compliant approach, we offer reliable support and proactive management for your entire IT environment.
Service desk with various support levels
Our multi-level service desk ensures that your inquiries are dealt with efficiently and competently. From the initial contact to the solution of complex problems, we offer support at various levels:
- Level 1First point of contact for all inquiries, documentation and processing of standard problems
- Level 2: Specialist support from expert teams for more complex requirements
- Level 3Highly specialized problem solving by system architects and technical experts
Thanks to our follow-the-sun principle, our support is available around the clock — by phone, e‑mail or via our self-service portal.
Incident and problem management
We identify, classify and resolve faults quickly and efficiently in order to minimize downtimes:
- Incident ManagementRapid restoration of normal service operations with minimal disruption
- Problem managementSystematic analysis of recurring incidents, identification of root causes and implementation of sustainable solutions
- Change managementControlled implementation of changes with minimal risks for existing services
Our proactive monitoring enables early detection of potential problems before they lead to critical faults.
ITIL-based service processes
Our service processes follow the best practices of the IT Infrastructure Library (ITIL) framework for efficient IT service management:
- Standardized processes for consistent service quality
- Continuous service improvement through regular analyses and adjustments
- Transparent documentation and traceability of all activities
- Integration of service strategy, design, transition and operation
Thanks to ITIL conformity, we guarantee the highest quality standards for all services. Learn more
Guaranteed response and resolution times (SLAs)
We offer clearly defined service level agreements (SLAs) with guaranteed response and resolution times:
- Prioritization of incidents according to urgency and impact
- Transparent escalation paths for critical situations
- Regular SLA reports to monitor performance
- Flexible SLA models according to your business requirements
Our SLAs offer you planning security and the certainty that your IT requirements will be reliably met.
Tools & Platforms
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Network and server management toolsAdvanced management systems such as Microsoft System Center and VMware vSphere for efficient management of server and network resources.
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Security toolsComprehensive security solutions such as firewalls and security suites from Cisco and Fortinet that ensure the protection of your infrastructure.
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Backup and recoveryReliable solutions such as Veeam and Acronis, which enable secure data storage and rapid recovery in the event of an emergency.
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Configuration management toolsAutomation tools such as Ansible, Puppet and Chef for efficient and consistent management of server configurations.
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Helpdesk and technical supportUse of ticketing systems such as ServiceNow and Zendesk as well as our own developed tool for efficient processing and tracking of support requests.
- Service management systems: ServiceNow, Jira Service Management, Freshdesk, Zendesk, ManageEngine ServiceDesk Plus
- Monitoring tools: Nagios, Zabbix, PRTG, SolarWinds, New Relic, Dynatrace
- Remote support tools: TeamViewer, AnyDesk, Remote Desktop, VNC
- Automation: Ansible, Puppet, Chef, Microsoft System Center Configuration Manager
- Knowledge management: Confluence, Microsoft SharePoint, Notion
By combining the latest technologies and comprehensive IT expertise, we take the pressure off your internal team and optimize your IT operating costs. Our proactive support and management services ensure maximum system availability and user productivity so that you can concentrate fully on your core business.
Managed Services
Our Extended Managed Services offer holistic support and management of your IT infrastructure to ensure maximum performance, security and efficiency. These services relieve your company of day-to-day IT management tasks and allow you to focus on your core business.
Managed servers & devices
Complete monitoring and management of your servers and IT devices.
Backup as a Service (BaaS) & Disaster Recovery
Automated and secure backup solutions and effective disaster recovery plans to minimize data loss.
Mobile Device Management (MDM)
Manage and secure mobile devices to ensure compliance and data security in your mobile infrastructure.
Software License Management & Asset Management
Efficient management of your software licenses and IT assets to reduce costs and ensure compliance.
Compliance & audit support
Advice and support in complying with relevant legal and industry regulations.
Advanced cybersecurity services
This includes penetration tests, security assessments, incident response and forensic services.
Cloud optimization & cost management
Management of the cloud infrastructure to optimize the use of resources and control costs.
Managed Print Services
Comprehensive management of your print infrastructure and document management to increase efficiency.
Tools & Platforms
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VMware, Hyper‑VPlatforms for the virtualization and management of servers.
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Veeam, AcronisHigh-quality tools for backup and disaster recovery.
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Microsoft Intune, AirWatchSolutions for mobile device management.
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Flexera, Snow SoftwareSoftware for license management and asset tracking.
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ServiceNow, BMC RemedyAutomated IT service management tools to support ITIL processes.
By expanding our offering to include these specialized managed services, we can guarantee comprehensive support for your IT infrastructure that not only ensures smooth operation, but also offers strategic advantages to keep your company technologically advanced and competitive.
Security, data protection & compliance
In today’s digital landscape, comprehensive protection of your IT environment is essential. Our integrated security, data protection and compliance services offer you a holistic approach that protects your data, systems and applications from a wide range of threats while meeting regulatory requirements.
Cyber Security
We protect your IT infrastructure from a constantly growing threat landscape with comprehensive cyber security solutions. Our multi-layered security approach includes advanced firewall systems, intrusion prevention, anti-malware solutions and continuous security monitoring. With EDR (Endpoint Detection and Response) and XDR (Extended Detection and Response), we implement solutions that not only react to malware, but also continuously monitor the behavior of endpoints to detect and prevent threats at an early stage. Our Security Operations Center (SOC) services provide 24/7 monitoring to identify and respond to security incidents in real time.
Identity & Access Management
Our Identity & Access Management solutions ensure that only authorized users have access to your sensitive data and systems. We implement robust authentication mechanisms, including multi-factor authentication, single sign-on and role-based access controls. Through centralized identity management, privileged access management and regular access reviews, we minimize the risk of unauthorized access and strengthen your security posture. We also support you in implementing zero-trust architectures that focus on continuous verification rather than implicit trust.
End-to-end encryption
We use comprehensive encryption technologies to ensure the security of your data during transmission and storage. From data encryption on end devices and secure communication channels to encrypted databases and storage systems, we protect your sensitive information at all levels. Our experts implement and manage complex PKI infrastructures, SSL/TLS certificates and VPN solutions to ensure end-to-end protection of your data and prevent unauthorized access.
Network monitoring
We provide continuous monitoring of your network for suspicious activity to enable an early response to potential security incidents. Our advanced monitoring solutions capture and analyze network traffic in real time, detect anomalous behavior and identify potential threats before they can cause damage. By using AI-powered analysis tools and threat intelligence, we can also detect and respond to complex and novel attack patterns. Regular reports and dashboards give you insight into the security status of your network.
Information security consulting
Our information security consultants support you in evaluating and optimizing your security strategies, including compliance with the NIS‑2 directive and KRITIS requirements. We help you develop a holistic security strategy based on proven standards such as ISO 27001, BSI baseline protection or NIST. From risk analysis and the creation of security concepts to the implementation of security management systems — we accompany you on the way to comprehensive information security that supports your business objectives.
IT security audit & penetration tests
Our security experts conduct comprehensive IT security audits and penetration tests to identify vulnerabilities in your IT infrastructure, applications and processes. Using a combination of automated scans and manual tests, we simulate real attacks to uncover vulnerabilities before they can be exploited by attackers. After each audit, you receive a detailed report with prioritized recommendations for action and concrete measures to minimize risk. Regular audits and tests ensure that your security measures remain effective and keep pace with the changing threat landscape.
GDPR compliance
We support you in fully complying with the General Data Protection Regulation (GDPR) and other regulatory requirements. Our experts carry out GDPR readiness assessments, identify the need for action and implement the necessary measures such as data classification, data protection impact assessments and suitable technical and organizational measures. We establish compliant processes for handling data subject requests, data breaches and deletion deadlines and provide the necessary documentation to demonstrate your compliance obligations.
External data protection officer
We provide a certified data protection officer who ensures compliance with all relevant data protection laws such as the GDPR and BDSG in your company. Our data protection officer advises you on all data protection issues, monitors compliance with data protection regulations and acts as a point of contact for supervisory authorities. We offer comprehensive advice and management of data protection requirements, including the implementation of our data protection management system ComputerBUTLER dataDESK, which facilitates the coordination and control of data protection tasks.
Security Awareness
We help you to establish a security culture in your company by strengthening the awareness and skills of your employees in dealing with IT security risks. Our security awareness program includes interactive training, phishing simulations, regular newsletters and practical workshops on current threats. With our e‑learning platform ComputerBUTLER eduDESK, we also offer tailor-made data protection and security training courses that increase awareness and understanding of these topics in the long term. Regular performance reviews and adjustments ensure the continuous effectiveness of the program.
Tools & Platforms
By integrating advanced technologies and methods into our services, we create a secure and resilient environment that not only supports the continuous operation of your business processes, but also meets strict data protection standards. Our holistic approach to security, data protection and compliance ensures both the security of your IT systems and the privacy and protection of your customers’ and employees’ data.
Tools & Platforms
- Symantec Endpoint Protection, McAfee Endpoint Security, Palo Alto Networks, CrowdStrike Falcon, SentinelOne: Leading security solutions and specialized EDR/XDR platforms for comprehensive threat detection and response.
- Fortinet, Check Point, Cisco Firepower, Sophos XG: Next-generation firewall solutions for comprehensive perimeter protection and access control.
- ClamAV, Snort, Suricata, OSSEC, Wazuh: Open source security tools for flexible adaptation and expansion of our security measures.
- Microsoft Azure Active Directory, Okta, ForgeRock, Ping Identity: Identity management solutions for secure authentication and centralized access management.
- Acunetix, OWASP ZAP, Nessus, Qualys, Metasploit: Penetration testing and vulnerability scanning tools for identifying security gaps.
- KnowBe4, Proofpoint Security Awareness, LUCY, Infosec IQ: Security awareness platforms for effective employee training and phishing simulations.
- ComputerBUTLER dataDESK: Our data protection management system for the coordination and control of data protection tasks.
- ComputerBUTLER eduDESK: Our e‑learning platform for customized data protection and security training.
- Splunk, AlienVault, LogRhythm, IBM QRadar: SIEM (Security Information and Event Management) solutions for comprehensive security monitoring and incident response.
- BitLocker, VeraCrypt, PGP, TrueCrypt: Encryption solutions for the protection of data on end devices and in transmission.
By integrating advanced technologies and methods into our services, we create a secure and resilient environment that not only supports the continuous operation of your business processes, but also meets strict data protection standards. Our goal is to ensure both the security of your IT systems and the privacy and protection of your customers’ and employees’ data
Cloud services
Our cloud services offer flexible and scalable solutions designed to increase the efficiency and agility of your business. By using leading cloud technologies, we help you modernize your IT infrastructure and optimize your business processes.
Cloud hosting
We offer hosting solutions on platforms such as AWS (Amazon Web Services), Microsoft Azure, Google Cloud Platform and bare metal in the data center or on your premises. These services allow you to securely store, manage and access applications and data in the cloud
and access them, while benefiting from high availability, scalability and flexibility.
Hybrid Cloud
With our hybrid cloud solutions, we seamlessly connect your on-premises infrastructure with public cloud services. This flexible approach allows you to optimally position different workloads — sensitive data in the private cloud, scalable applications in the public cloud. We implement robust hybrid architectures with unified management, secure connectivity and consistent governance across all environments.
Multi-cloud management
Our multi-cloud management enables you to make optimal use of different cloud platforms without additional complexity. We implement centralized management solutions that provide consistent control, transparency and governance across all cloud environments. With our specialized tools for cost control, performance monitoring, security and compliance, you can maintain an overview and maximize the benefits of your multi-cloud strategy.
Private cloud
Our private cloud solutions offer you the benefits of cloud technology while giving you complete control over your data and infrastructure. We design, implement and maintain customized private clouds based on leading technologies such as VMware, OpenStack, Microsoft Azure Stack and Nutanix. These dedicated environments ensure maximum security, compliance and performance for your business-critical applications.
Cloud security
Comprehensive security measures that ensure the protection of your cloud infrastructure. This includes the implementation of security policies, the management of identity and access rights as well as continuous monitoring and threat management
Cloud migration
Support with the migration of existing systems and applications to the cloud. Our approach includes
a thorough assessment of your current infrastructure, planning the migration and executing the move to ensure a
ensure a smooth transition
Managed cloud services
Management and operation of your cloud environment, including continuous monitoring,
performance optimization and support. We ensure that your cloud services always meet your company’s requirements and run efficiently.
and run efficiently.
Cloud & Infrastructure
Our comprehensive cloud and infrastructure solutions offer you maximum flexibility, scalability and cost efficiency. As a certified partner of leading cloud providers, we support you in the optimal use of public, private and hybrid cloud environments.
Microsoft Azure
We offer comprehensive expertise in the implementation, migration and management of Azure environments. From Infrastructure-as-a-Service (IaaS) to Platform-as-a-Service (PaaS) and advanced Azure services such as AI, ML and IoT, we can help you get the most out of the Microsoft cloud platform. Our Azure experts develop customized solutions that are perfectly tailored to your business requirements.
Amazon Web Services (AWS)
With extensive expertise, our team offers sound solutions in all aspects of the AWS cloud. We design, implement and operate highly available, scalable and secure infrastructures based on the market-leading cloud ecosystem. From EC2 and S3 to RDS, Lambda, CloudFormation and specialized services, we maximize the value of your AWS environment through in-depth expertise and proven best practices.
Google Cloud Platform
Our GCP specialists support you in using the powerful Google Cloud Platform. We implement and optimize GCP services such as Compute Engine, App Engine, BigQuery, Cloud Storage and Kubernetes Engine to accelerate innovation and reduce operating costs. With particular expertise in data analytics, AI/ML and containerized applications, we help you leverage the unique strengths of Google Cloud.
Tools & Platforms
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Cloud management platforms: Use of advanced management tools such as Kubernetes for container orchestration, Terraform for infrastructure as code and Ansible for automation, which enable us to effectively manage your cloud resources.
manage and optimize.
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Security and compliance tools: Use of proven security tools and services integrated into the cloud platforms
as well as specialized solutions such as Cloudflare and Palo Alto Networks for enhanced protection.
- Cloud management: Azure Arc, AWS Control Tower, Google Anthos, VMware Cloud Foundation
- Orchestration: Kubernetes, Terraform, CloudFormation, Azure Resource Manager
- Cloud security: Azure Security Center, AWS Security Hub, Google Security Command Center
- Monitoring: Azure Monitor, AWS CloudWatch, Google Cloud Monitoring, Datadog
- Cost management: Azure Cost Management, AWS Cost Explorer, CloudHealth, Flexera
Our cloud experts accompany you along the entire path to the cloud — from strategy development and architecture planning to migration, ongoing operations and continuous optimization. With comprehensive expertise and certified specialist knowledge, we ensure successful cloud transformations that sustainably strengthen your digital competitiveness.
Network infrastructure & management
Our network infrastructure and management services provide comprehensive support to build and manage a powerful and reliable network infrastructure for your business. These services are designed to optimize your network, protect it from external threats and ensure seamless connectivity inside and outside your organization.
Network security
Setting up and managing
security measures such as firewalls, intrusion detection systems (IDS) and intrusion prevention systems (IPS). These technologies help to protect your network from unauthorized access and other security threats and ensure compliance with relevant security standards.
compliance with relevant security standards.
standards.
LAN/WAN management
Management and monitoring of your local
local (LAN) and wide area networks (WAN) to ensure optimal
ensure optimal performance and availability. We
ensure the efficient configuration and maintenance of these
networks to guarantee the best possible network performance.
guaranteed.
SD-WAN solutions
Implementation of Software-Defined
Wide Area Network (SD-WAN) to optimize network connectivity
optimize network connections, reduce operating costs and improve
improve network performance. SD-WAN enables a
flexible and intelligent routing in the network, resulting in
improved data flow control and lower latency times.
leads to
Performance monitoring & management
Use of
modern monitoring tools to constantly evaluate network performance
constantly evaluate network performance and react proactively to problems.
This includes monitoring network utilization,
device status and traffic flows.
Backup and disaster recovery
Development and
implementation of network backup solutions and
disaster recovery plans that protect critical data and network
protect and quickly restore critical data and network functions in the
restore them quickly.
Tools & Platforms
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Commercial network management tools: We use advanced technologies from leading providers such as Cisco, Juniper Networks and Fortinet. These tools provide robust and scalable network solutions that enable efficient management and monitoring of network resources.
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Open source solutions: We also use open source software such as pfSense, OPNsense and Snort. These tools offer flexibility and adaptability and help us to implement a customized security infrastructure.
Our network infrastructure and management services ensure that your network infrastructure
network infrastructure is not only powerful and
efficient, but also meets the highest security
security standards. With our
support, you can master the challenges of modern
modern network requirements and build an infrastructure
infrastructure that forms a solid basis for your business
business success.
Data management & storage solutions
Our data management and storage solutions services not only offer modern database management systems and cloud storage options, but also specialized storage infrastructures such as SAN and NAS, which are
specialized storage infrastructures such as SAN and NAS, which are essential for efficient data management in companies.
Database management
Maintenance, performance tuning and scaling of your databases to optimize performance and security.
Cloud storage
Provision of flexible and scalable
cloud storage solutions for secure and
cost-efficient data storage.
Data backup
Implement robust backup and recovery solutions to protect your data from loss.
data from loss.
SAN & NAS solutions
Provision of storage
Area Network (SAN) and Network Attached Storage
(NAS) solutions that enable high-performance storage
and fast access to large amounts of data.
and fast access to large amounts of data.
Tools & Platforms
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NetApp and EMC for SAN solutions that are characterized by their high performance and scalability in large enterprise environments.
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QNAP and Synology for NAS solutions that provide easy-to-use, cost-effective and flexible storage options for small to medium-sized business needs.
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Dropbox Business for scalable and secure cloud storage solutions.
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MySQL and PostgreSQL for database management
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ownCloud for open source-based cloud storage solutions
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Integration of open source-based SAN and NAS solutions that offer high customizability and cost efficiency.
By providing these comprehensive data management and storage solutions, we ensure that you retain control of your valuable data and can use it effectively to drive your business growth. Our advanced storage options help you to store data securely, manage it effectively and make the best use of it.
Helpdesk & technical support
Our professional helpdesk and technical support offers your employees reliable and fast help with all IT-related queries and problems. With our competent support team, we ensure that your users remain productive and technical obstacles are overcome efficiently.
Technical support
Our helpdesk and technical support offer fast and reliable help with technical problems and questions. These services are designed to ensure that your employees always receive the support they need to carry out their tasks efficiently and without interruption.
Multilingual end-user support
We offer comprehensive end-user support in multiple languages to meet your international requirements. Our multilingual support team communicates professionally and clearly with your employees and solves technical problems efficiently via various contact channels — by phone, email or chat. We take into account not only the linguistic but also the cultural characteristics of your international locations.
24/7/365 support
Our round-the-clock technical
technical support ensures that your employees receive
receive support at any time and from anywhere, which
which is particularly important for critical system failures or
emergencies
Remote support
With state-of-the-art remote support tools, we offer fast and efficient remote maintenance and problem solving. If required, our technicians can securely connect to your employees’ devices and resolve problems directly without the need for an on-site visit. This significantly reduces downtime and enables a prompt response to support requests, regardless of where your employees are located — whether in the office, working from home or on the move.
On-site support if required
For situations that require a personal presence, we offer flexible on-site support at your locations. If required, our qualified technicians will come to you to resolve more complex hardware problems, set up new devices or train employees directly on site. With defined response times and a comprehensive service network, we ensure that your critical IT problems are solved promptly.
Ticketing systems
We implement and manage
advanced ticketing systems that enable us to
efficiently record, track and escalate support requests.
escalation. This ensures fast and systematic
processing and resolution of requests
User training
To improve the self-help skills of your
and reduce the dependency on support for
support for day-to-day problems, we offer regular training
regular training and education. These include
Instructions on how to use software and hardware and
best practices for error prevention and problem solving.
Tools & Platforms
- ServiceNow, JIRA Service Management, Zendesk, Freshdesk: Leading ticketing and service management platforms for efficient processing and tracking of support requests.
- TeamViewer, AnyDesk, ConnectWise Control, LogMeIn Rescue, PC-Visit: Reliable remote support tools for fast and secure remote maintenance and problem solving.
- Microsoft Teams, Slack, Zoom, WebEx: Collaboration and communication platforms for direct exchange and screen sharing with users.
- Confluence, SharePoint, WordPress, Drupal: Content management systems for the creation and maintenance of comprehensive knowledge bases and documentation.
- ManageEngine Desktop Central, Microsoft Intune, Kaseya VSA, Automox: Endpoint management solutions for centralized management, monitoring and maintenance of end devices.
- Dynatrace, New Relic, AppDynamics, Nagios: Monitoring tools for proactive monitoring of critical systems and applications.
- PowerShell, Python, Bash, Ansible: Scripting languages and automation tools for increasing the efficiency of recurring support tasks.
Our helpdesk and technical support functions as a seamless extension of your IT department and relieves your internal resources. With transparent service level agreements, detailed performance reports and continuous quality control, we ensure excellent support that increases your employees’ productivity and minimizes IT-related downtime. Our comprehensive service resolves technical issues quickly and efficiently, increasing your employees’ satisfaction and allowing them to focus on their core competencies while we ensure a stable and supportive technical environment.
Workplace management & end device services
Client Support
Our workplace management, endpoint services and client support services provide a comprehensive solution for
comprehensive solution for the management, maintenance and support of your workplace environments,
end-user devices and peripherals. These services are designed to ensure that your employees can work
can work effectively and without technical interruptions by ensuring a reliable and secure working environment.
working environment
Device provision & maintenance
We provide and set up new workplace devices, including desktops, laptops, tablets and smartphones, and regularly maintain and repair these devices to ensure their optimal performance and longevity.
Support and helpdesk support
Our technical support provides fast and effective solutions to hardware, software and connectivity issues. Our helpdesk responds efficiently to requests, minimizing downtime and increasing user satisfaction.
Proactive maintenance & remote monitoring and management (RMM)
Through the use of modern remote technology
and RMM tools, we provide support and monitoring
monitoring that allow us to quickly diagnose and resolve issues, monitor system health, manage updates and patches and proactively address potential problems.
Printer management
Management and maintenance of printers and multifunctional devices to ensure smooth operation and that all printing resources are used efficiently.
Tools & Platforms
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Commercial: We use products and solutions from leading vendors such as Microsoft, Apple, Dell, HP, Canon, Xerox and Logitech. In addition, we use specialized RMM solutions such as SolarWinds, ConnectWise Automate and Kaseya VSA to ensure optimal performance and compatibility.
- Open source: Here, too, we integrate open source solutions to optimize adaptability and cost efficiency and maximize the flexibility of our service offerings
Our comprehensive workplace management, endpoint and client support services ensure that your employees have the technical resources and support they need to work efficiently and effectively. We understand that your employees’ productivity is directly dependent on the reliability and functionality of their tools and technology, and are committed to ensuring they are always up to date and functional.
Internet access & external network connections
Access to the Internet
Our Internet access and external network connection services ensure a reliable and secure connection between your
and secure connection of your company to the outside world. These services are specifically designed to provide you with
robust and efficient access to the Internet and other external networks, a critical component of modern business operations.
component of modern business operations.
Internet access
We offer customized Internet access solutions that are specifically tailored to the needs of your company.
of your company. This includes selecting and managing Internet service providers, setting up high-speed connections and
the implementation of redundancy systems to ensure constant
ensure constant availability of the Internet.
VPN & remote access solutions
Set up and manage secure VPN connections that allow employees to
employees to securely access internal network resources
to access internal network resources. We
use advanced encryption and authentication
authentication techniques to guarantee the security of these
connections
Management of external connections
Connection setup
and management to other networks such as those of business
business partners, suppliers or customers. We ensure
ensure that these connections are efficient, secure and in
in accordance with the applicable regulations.
Bandwidth management & traffic optimization
Monitoring and management of Internet bandwidth in order to
ensure optimal utilization and distribution of network
network resources. We use
technologies that prioritize data traffic and thus improve the
improve the performance of critical applications.
Tools & Platforms
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Connectivity management tools: Use of advanced routing and switching technologies that ensure high availability and optimal performance of internet connections. We use products from leading providers such as Cisco and Juniper Networks.
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Security tools: Comprehensive security solutions for monitoring and protecting network connections.
These include firewalls and security gateways from providers such as Palo Alto Networks and Fortinet, which offer both
secure both incoming and outgoing data traffic.
By using these advanced technologies and methods
and methods, we ensure that your Internet and external
external network connections are not only efficient
but also secure. Our goal is to create a robust
and reliable network environment that
supports and protects the continuous operation of your business
and protects them.
Computer room management
Our computer room management services ensure that your IT operations run smoothly and efficiently through continuous monitoring and optimized energy management. We help you minimize the risks of system failures while optimizing operating costs.
Data center & server room management
Our computer room management service provides comprehensive support for the efficient management and operation of your computer room. These services are designed to ensure the optimal functioning of your IT infrastructure and continuously monitor the environment to maximize performance and reliability.
Tools & Platforms
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Commercial: For monitoring and energy management we use
advanced systems such as Schneider Electric EcoStruxure IT, Eaton PredictPulse and APC by Schneider Electric, which have been specially developed for state-of-the-art data centers.
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Open Source: We also use monitoring tools such as Nagios, Zabbix and Icinga, which provide comprehensive insights into the status of your IT environment and enable flexible customization
These services are critical to maintaining operational efficiency and security in your computer room, which in turn directly affects the overall performance of your IT infrastructure.
Data recovery
Our data recovery services are designed to effectively recover lost or corrupted data.
Whether caused by hardware failures, software problems or human error, we offer comprehensive solutions
to recover your valuable information and minimize data loss.
Solutions for lost or corrupted data
Data loss can occur due to various causes such as hardware failures, software problems or human errors. Our data recovery services are designed to provide fast and comprehensive solutions in such cases to recover your valuable information and minimize data loss.
Emergency data recovery
Rapid response to
data loss to minimize the impact on your business
minimize
Forensic data analysis
Detailed investigations
and recovery of data in cases of security
security breaches or suspected fraud
Recovery from physical and logical damage
Expert data recovery services for
damaged hard disks, SSDs, RAID systems and other
other storage media.
Data recovery from mobile devices
Recovery of
data from smartphones and tablets, including
contacts, messages and media files.
Tools & Platforms
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Specialized recovery software: Use of
advanced tools such as Stellar Data Recovery, EaseUS Data Recovery Wizard and R‑Studio.
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Cleanroom laboratories: Highly secure laboratories for physical data recovery under controlled conditions.
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Encryption and security: Ensure data security throughout the recovery process with strict security protocols and encryption
With our professional data recovery services, we ensure that your business is up and running again quickly and that your data remains safe and intact.