IT operations: complex, time-consuming and expensive?
The demands placed on modern IT are constantly growing. For many companies in Berlin, it is becoming increasingly difficult to manage this with internal resources alone. Managed services offer the solution here.
High costs for internal IT staff?
Recruiting and retaining qualified IT specialists is costly and time-consuming, especially in a market like Berlin.
IT problems tie up valuable time?
If your employees constantly have to deal with IT faults, productivity suffers and the focus on core tasks is lost.
Lack of proactivity in maintenance & safety?
Often, people only react when systems have already failed or security gaps exist. Prevention is often neglected.
Lack of scalability of IT resources?
The in-house IT team is often unable to react flexibly enough to fluctuating demand or rapid company growth in Berlin.
Our managed services: Comprehensive & customized
As a managed services provider in Berlin, ComputerBUTLER offers you a complete support package. Our 35+ experts ensure smooth IT operations and are always at your side. Over 500 customers trust us.
24/7 IT monitoring & alerting
Continuous monitoring of your critical systems for early detection of problems and proactive troubleshooting.
Proactive maintenance & patch management
Regular maintenance work and installation of security updates to ensure stability and security.
Helpdesk & user support
Fast and competent support for your employees for all IT questions and problems, remotely or directly on site in Berlin.
Server & network management
Comprehensive support for your server landscape and network infrastructure, including performance optimization and security management.
Backup & disaster recovery solutions
Implementation and management of reliable data backup concepts and emergency plans to secure your business data.
IT security management as a service
Continuous review and optimization of your security measures (firewall, virus protection, etc.) to protect against cyber threats.
Why choose ComputerBUTLER for your managed services in Berlin?
We offer you a genuine IT partnership with predictable costs, the highest quality of service and the peace of mind that your IT is in safe hands. Benefit from our local expertise in Berlin.
Calculable IT costs
Fixed monthly flat rates for your managed services ensure full cost control and predictability of your IT budget in Berlin.
Access to expert knowledge
You benefit from the expertise of our entire team of 35+ certified IT specialists without high personnel costs.
Minimization of downtimes
Through proactive support and fast response times, we reduce the risk of costly system failures in your company.
Focus on your core business
Leave the complexity of your IT to us and concentrate your resources and energy fully on your core competencies in Berlin.
Scalable & flexible solutions
Our managed services adapt flexibly to the growth and changing requirements of your Berlin-based company.
Personal contact person
Despite outsourcing, you have a dedicated contact person in Berlin who knows your systems and needs inside out.
How easy it is to work with us
1. contact & analysis
2. proposed solution & offer
3. implementation & support
Why we communicate our prices transparently
Many IT service providers in Berlin keep their prices under wraps. At ComputerBUTLER, we focus on openness and fairness — right from the start.
We believe that as an entrepreneur you deserve to have a clear idea of the investment involved in professional IT services. There are no hidden costs or nasty surprises with us. Our pricing is designed to offer you planning security and excellent value for money.
IT support on site in Berlin
from 89€ / hour (excl. journey within Berlin, first hour)
Remote support / remote maintenance
from 22,25 € (billing every 15 minutes)
IT support (flat rate)
from 49€ / month per workstation (details on request)
For larger projects or individual requirements, we will be happy to provide you with a customized fixed-price offer after a free initial consultation and needs analysis. So you always know exactly what you can expect.
What our Berlin customers say
The collaboration with ComputerBUTLER was a turning point for our company. We were particularly impressed: The developers didn’t just program, they actively thought along with us and suggested solutions that we hadn’t even had on our radar. The result is a high-performance customer portal that has revolutionized our service processes and increased customer satisfaction by 37%.
After two failed attempts with other service providers, we finally found the right partner. The team not only delivered our complex e‑commerce platform on time, but also exceeded all performance targets. The conversion rate has increased by 28% and cart abandonment has decreased by 42%. The investment has already paid for itself after 9 months.
What sets ComputerBUTLER apart from others is the exceptional quality of the code and the holistic IT approach. As a tech-savvy company, it was important for us to get a clean, well-documented code base that we could develop further ourselves. That’s exactly what we got — plus a 67% increase in the performance of our application.
Direct contact to ComputerBUTLER
Phone: +49 30 9940 4557 0
Our service times:
Monday — Friday: 09:00 — 18:00
Emergency support for contract customers: 24/7