Challenges without professional IT maintenance?
Without regular IT maintenance and clear service contracts, companies risk system failures, security gaps and incalculable IT costs.
Frequent system crashes & loss of performance?
Outdated software, a lack of updates and inadequate system maintenance often lead to instability and slow IT systems.
Security risks due to outdated systems?
Security patches that have not been applied pose a significant risk of cyberattacks, data loss and malware infections.
Unplanned downtime & loss of productivity?
Technical faults without fast support and preventive IT maintenance can lead to costly business interruptions.
Lack of cost control for IT problems?
Without a service contract, unforeseen repairs and emergencies can lead to high and unplannable IT expenses.
Our solutions: IT maintenance & service contracts
ComputerBUTLER offers customized IT maintenance and service contracts based on proactive system maintenance, regular checks and clearly defined services. This is how we optimally safeguard your IT. Over 500 projects speak for our experience.
Regular system check & status analysis
We carry out thorough checks of your servers, clients and networks at defined intervals to assess the system status.
Software updates & patch management
We promptly apply security updates and function patches for operating systems and applications in order to close vulnerabilities.
Performance optimization & system clean-up
We optimize the performance of your IT by cleaning up, adjusting configurations and deactivating unnecessary services.
Review of IT security measures
Regular checks of your firewalls, anti-virus solutions and security protocols to ensure your IT security.
Control of data backup processes
We make sure that your backups run successfully. Test restores are part of our service contracts for IT maintenance.
Preventive hardware diagnostics & monitoring
By analyzing system indicators, we recognize early signs of impending hardware failures and can take preventive action.
Why ComputerBUTLER for IT maintenance & service contracts?
We offer transparent, flexible service contracts and IT maintenance that is characterized by proactivity, expertise and a clear focus on the stability of your systems.
Customized service packages
Our service contracts for IT maintenance are individually tailored to your needs and budget. You only pay for what you need.
Proactive error prevention
Our focus is on prevention. We maintain your systems so that, ideally, problems don’t arise in the first place and your operations run smoothly.
Plannable IT costs
With fixed service flat rates (e.g. IT flat rate), you always have your costs for IT maintenance and support under control.
Increased reliability
Regular IT maintenance minimizes the risk of unexpected system failures and ensures higher availability of your IT.
Longer hardware service life
Professional maintenance can extend the service life of your IT hardware and thus save costs in the long term.
Fixed contact persons
You have a personal contact who knows your IT environment and can provide you with expert advice and support.
How easy it is to work with us
1. contact & analysis
2. proposed solution & offer
3. implementation & support
Why we communicate our prices transparently
Many IT service providers in Berlin keep their prices under wraps. At ComputerBUTLER, we focus on openness and fairness — right from the start.
We believe that as an entrepreneur you deserve to have a clear idea of the investment involved in professional IT services. There are no hidden costs or nasty surprises with us. Our pricing is designed to offer you planning security and excellent value for money.
IT support on site in Berlin
from 89€ / hour (excl. journey within Berlin, first hour)
Remote support / remote maintenance
from 22,25 € (billing every 15 minutes)
IT support (flat rate)
from 49€ / month per workstation (details on request)
For larger projects or individual requirements, we will be happy to provide you with a customized fixed-price offer after a free initial consultation and needs analysis. So you always know exactly what you can expect.
What our Berlin customers say
The collaboration with ComputerBUTLER was a turning point for our company. We were particularly impressed: The developers didn’t just program, they actively thought along with us and suggested solutions that we hadn’t even had on our radar. The result is a high-performance customer portal that has revolutionized our service processes and increased customer satisfaction by 37%.
After two failed attempts with other service providers, we finally found the right partner. The team not only delivered our complex e‑commerce platform on time, but also exceeded all performance targets. The conversion rate has increased by 28% and cart abandonment has decreased by 42%. The investment has already paid for itself after 9 months.
What sets ComputerBUTLER apart from others is the exceptional quality of the code and the holistic IT approach. As a tech-savvy company, it was important for us to get a clean, well-documented code base that we could develop further ourselves. That’s exactly what we got — plus a 67% increase in the performance of our application.
Direct contact to ComputerBUTLER
Phone: +49 30 9940 4557 0
Our service times:
Monday — Friday: 09:00 — 18:00
Emergency support for contract customers: 24/7