Incalculable IT expenditure in your Berlin-based company?
Repairs, emergency interventions and unforeseen IT problems can quickly lead to high and unpredictable costs. IT service contracts provide a remedy and cost security for Berlin companies.
Afraid of hidden IT costs?
Billing on a time and material basis can quickly become confusing and put a strain on the budget. A service contract offers transparent costs.
Reactive instead of proactive IT support?
Action is often only taken when problems already exist. A good IT service contract includes proactive maintenance to prevent downtime.
Lack of predictability in the IT budget?
Fluctuating IT expenditure makes financial planning difficult. Service contracts enable fixed monthly budgets for your IT in Berlin.
No fixed contact person for IT matters?
Constantly changing technicians who do not know your systems are inefficient. A service contract often ensures that you have permanent support staff.
Our IT service contracts for your company in Berlin
ComputerBUTLER offers customized IT service contracts in Berlin that are tailored to your specific needs. Our 35+ experts ensure that your IT works reliably. Over 500 customers trust our expertise.
Individual service packages
Choose the services that your Berlin-based company really needs from a range of modules — from basic support to full managed service.
Proactive system maintenance & monitoring
Regular maintenance, updates and monitoring of your systems for early detection and prevention of faults and security risks.
Guaranteed response times
As part of your service contract, we guarantee you fast response times in the event of a malfunction so that your business in Berlin can continue to operate quickly.
Helpdesk & user support
Unlimited or contingent access to our competent support for your employees for all questions and problems.
On-site service in Berlin
If necessary, our technicians will come directly to you in Berlin to solve problems that cannot be resolved remotely.
Regular IT strategy meetings
We periodically discuss the status of your IT with you and advise you on optimizations and future developments.
Why choose ComputerBUTLER for your IT service contracts in Berlin?
We offer you more than just a contract — we offer a genuine IT partnership with clear benefits for your Berlin-based company and 20 years of experience behind us.
Cost control & predictability
Fixed monthly installments allow you to reliably budget your IT expenditure in Berlin without any nasty surprises.
Minimization of downtimes
Through proactive support and rapid assistance, we reduce the risk of costly system failures in your company.
Focus on your core business
Let us take care of your IT and concentrate fully on your actual business tasks in Berlin.
Personal & competent support
Our experienced technicians know your systems and are available to you as reliable contacts in Berlin.
Flexibility & scalability
Our service contracts grow with your company and can be flexibly adapted to changing requirements.
Transparent service description
You know exactly what services are included in your IT service contract — presented clearly and comprehensibly for your Berlin-based company.
How easy it is to work with us
1. contact & analysis
2. proposed solution & offer
3. implementation & support
Why we communicate our prices transparently
Many IT service providers in Berlin keep their prices under wraps. At ComputerBUTLER, we focus on openness and fairness — right from the start.
We believe that as an entrepreneur you deserve to have a clear idea of the investment involved in professional IT services. There are no hidden costs or nasty surprises with us. Our pricing is designed to offer you planning security and excellent value for money.
IT support on site in Berlin
from 89€ / hour (excl. journey within Berlin, first hour)
Remote support / remote maintenance
from 22,25 € (billing every 15 minutes)
IT support (flat rate)
from 49€ / month per workstation (details on request)
For larger projects or individual requirements, we will be happy to provide you with a customized fixed-price offer after a free initial consultation and needs analysis. So you always know exactly what you can expect.
What our Berlin customers say
The collaboration with ComputerBUTLER was a turning point for our company. We were particularly impressed: The developers didn’t just program, they actively thought along with us and suggested solutions that we hadn’t even had on our radar. The result is a high-performance customer portal that has revolutionized our service processes and increased customer satisfaction by 37%.
After two failed attempts with other service providers, we finally found the right partner. The team not only delivered our complex e‑commerce platform on time, but also exceeded all performance targets. The conversion rate has increased by 28% and cart abandonment has decreased by 42%. The investment has already paid for itself after 9 months.
What sets ComputerBUTLER apart from others is the exceptional quality of the code and the holistic IT approach. As a tech-savvy company, it was important for us to get a clean, well-documented code base that we could develop further ourselves. That’s exactly what we got — plus a 67% increase in the performance of our application.
Direct contact to ComputerBUTLER
Phone: +49 30 9940 4557 0
Our service times:
Monday — Friday: 09:00 — 18:00
Emergency support for contract customers: 24/7